Coronavirus was declared as a pandemic by WHO or the World Health Organization on Wednesday, which means that the new virus (or disease) is seeing a worldwide spread. There are tons of precautions that have been prescribed by both WHO and the Ministry of Health and Family Welfare, Government of India.
In case you still have queries about the novel coronavirus then here’s a WhatsApp chatbot that can help. Haptik, a conversational Al platform that is based in Mumbai, has built a chatbot called “Coronavirus Helpdesk”. The chatbot is now accessible on WhatsApp and can help users shatter myths about the novel coronavirus. Notably, the chatbot touted as the Coronavirus Helpdesk also suggests “basic hygiene practices to help prevent it.” Users in India can access the chatbot by sending a WhatsApp message to the number +91 93213 98773.
How to chat with Coronavirus Helpdesk by Haptik
The chatbot is currently live on WhatsApp, and you can access this by sending a message to +91 93213 98773. We tested the chatbot at the time of writing, and we have to admit that it works as advertised by the company.
To access the Coronavirus helpdesk through WhatsApp, send a message to the numbers given below:
Phone number (India): +91 93213 98773
Phone number (United States): +1 808-369-9528
There are multiple questions already fed in the chatbot, and you can get answers to these by following the instructions as shown by the Coronavirus Helpdesk chatbot on WhatsApp.
The Coronavirus Helpdesk can respond to queries like What is Coronavirus?, What are symptoms? How do you protect yourself?, Myth busters, and Travel advisory. It’s worth mentioning that the bot is trained to answer frequently asked questions on the new coronavirus or COVID-19.
The information has been sourced via the WHO website and other reliable sources and includes information on following basic hygiene standards, preventive measures, common symptoms, travel advisory and myths amongst others.
Additionally, the helpdesk also provides access to a video link on the novel coronavirus. It’s worth pointing out that Haptik has built the chatbot as part of its awareness initiative.
“This chatbot has been built by Haptik in general public interest and awareness. The information is sourced from public data provided by WHO and Haptik does not hold responsibility towards the accuracy of the same,” Haptik says in a blog post.
(With inputs from timesnownews)